iCademy :: Courses

What you'll learn

Organizational Setup & Security: Configure a global Salesforce instance, including company settings, fiscal years, and a multi-layered security model using Profiles, Permission Sets, and Sharing Rules.
Object Manager & App Builder: Design custom data models by creating Objects, Fields, and Relationships (Lookup/Master-Detail) and building custom user interfaces.
Mastery of Salesforce Flow: Build complex, automated business processes (Record-triggered and Screen Flows) to replace manual tasks and ensure data integrity.
Data Management & Analytics: Use Data Loader for mass updates, design sophisticated Reports and Dashboards, and implement Data Quality rules to provide actionable business insights.

Course Content

8 sections • 24 lectures • 34min total length

Editions, Licenses, and Org Structure

01:20
Navigation, Setup, and User Interface

01:19
Standard Objects Overview (Accounts, Contacts, Leads, Opport

01:12

Organization-Wide Defaults (OWD) & Role Hierarchy

01:19
Permission Sets and Sharing Rules

01:17
Data Import Wizard and Data Loader

01:52
Field-Level Security & Record Access

01:38

Field Types, Formula Fields, and Roll-Up Summary Fields

01:57
Page Layouts, Record Types, and Compact Layouts

01:30
Schema Builder Overview

01:10

Process Builder Basics and Advanced Use Cases

01:07
Introduction to Flow Builder (Screen Flow & Auto-Launch Flow

01:59
Approval Processes and Automation Best Practices

01:56

Tabular, Summary, Matrix, and Joined Reports

01:54
Dashboards & Components

01:18
Dynamic Dashboards and Dashboard Filters

01:34

Introduction to Salesforce Integrations

01:20
External Objects and Basic API Concepts

02:02

Lead Conversion, Opportunity Management, Case Management

01:14
Customization: Creating Objects, Relationships, and Automati

01:50
Reporting: Creating Dashboards for Sales & Service Metrics

01:41
Practice Exercises for Admin Certification Preparation

02:09

Sample Questions & Best Practices

00:06
Exam Strategy & Preparation Tips

00:11

Requirements

No prior technical or coding experience is required. This is a beginner-friendly course.
Basic Computer Literacy: Comfort with web browsing, email, and spreadsheet software (like Excel) is helpful.
Trialhead & Dev Org: Willingness to sign up for a free Salesforce Developer Edition org
Mindset: An analytical mind and a passion for solving business problems using technology.

Industrial Training/ Market Trend

Flow Mastery Mandate: With the retirement of older tools (Workflow Rules/Process Builder), the industry now demands Admins who are "Flow-First" experts.
The Rise of Agentforce (AI): Companies are seeking "AI-Ready Admins" who can manage data hygiene to power Salesforce’s new autonomous AI agents.
Data Cloud Centricity: 2025 trends show a massive shift toward unifying fragmented customer data; knowing how an Admin fits into the Data Cloud ecosystem is a top hiring requirement.
DevOps & Governance: As platforms grow, businesses require Admins who understand "Change Management" (using Sandboxes and Deployment tools) to avoid technical debt.

Description

This program is the definitive guide to becoming a Salesforce Certified Administrator. In 2025, an Admin is no longer just a "user manager"—they are the strategic heart of an organization’s data and automation. This course covers the core Administrative pillars: managing users, securing data, and building custom applications. You will move from foundational setup to advanced business logic using the Flow Builder and get an exclusive introduction to Agentforce (Salesforce’s AI agents). By the end of this course, you will have the hands-on experience needed to pass the ADM-201 exam and manage a high-scale Salesforce environment.